Had an interesting case - a computer running VISTA and an obsolete version of AVG (version 8.5 trial) was brought in with the Think Point malware program installed. It would start up in either regular or 'safe' mode and pretend to work away - listing fake infections you are supposed to have .. and eventually finishing and then asking you to purchase their program to fix all those problems. DON'T.

"Think Point Antivirus is not a legitimate and Real Antispyware Program but itself a spyware, more precisely a new kind of rogue antispyware program from the same family of System Armor. The only difference being the core files are modified a little bit and the name is changed to hide it's detection by legitimate Antivirus programs installed on your PC."

Telus Internet went down at 10am Wed 10 Nov 2010 until after 2pm. Not a big deal for a home user, but killer for a business that relies on the internet for the interac machine and for processing transactions (eg in the Pharmacy). Can we expect a refund? Unlikely. [aside: we eventually switched to Shaw Internet  ..]

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 12:17:17 :Roger: Initial Question/Comment: I have clients all over southern alberta calling to see when your internet service is likely to be fixed .. any news?
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